This page covers the rules, timelines, and procedures that matter most on bt99. If you have a question that isn't answered here, the 24/7 live chat team can help you in real time.
Account & Registration
Who can open a bt99 account?
You must be at least 18 years old and located in Bangladesh. Each person may hold only one account. bt99 does not accept registrations from certain restricted territories — if you are unsure, contact live chat before depositing.
How do I register on bt99?
Go to /bt99-register/, fill in your mobile number, choose a password, and confirm your age. The whole process takes about two minutes. You will receive an SMS verification code to activate your account. After that, you can log in and make your first deposit immediately.
Can I have more than one account?
No. bt99 allows one account per person, per household, and per device. Duplicate accounts are suspended without warning, and any balance held in them is forfeited. If you have lost access to your original account, contact live chat to recover it rather than opening a new one.
How do I reset my bt99 password?
On the login page, tap "Forgot Password" and enter the mobile number linked to your account. You will receive an OTP via SMS. Enter the OTP, then set a new password. The reset link expires after 10 minutes, so complete the process straight away.
Deposits
What is the minimum deposit amount?
The minimum deposit on bt99 is ৳450. This applies to all payment methods: bKash, Nagad, Rocket, Upay, and Bank Transfer. There is no maximum deposit limit set by bt99, though your payment provider may impose its own daily cap.
How long does a deposit take to reach my bt99 wallet?
Mobile money deposits (bKash, Nagad, Rocket, Upay) typically arrive within 6 minutes. Bank transfers can take longer depending on your bank's processing schedule. If a deposit is not reflected after 30 minutes, contact live chat with your transaction reference number.
Which payment methods does bt99 accept?
bt99 accepts five payment methods for players in Bangladesh:
- bKash
- Nagad
- Rocket
- Upay
- Bank Transfer
All transactions are processed in BDT (৳). No foreign currency conversion is needed.
Withdrawals & KYC
What are the withdrawal limits on bt99?
The minimum withdrawal is ৳1,300. The maximum you can withdraw in a single day is ৳2,00,000 at the Starter tier. Higher VIP tiers have larger daily limits — Gold members, for example, can withdraw up to ৳7,30,000 per day. See the full VIP table on the Bonus & VIP page.
How fast are bt99 withdrawals processed?
Most approved withdrawals are paid out within 24 minutes. Your first-ever withdrawal may take up to 1 hour while KYC verification is completed. After that, the standard 24-minute window applies. Withdrawals requested on bank holidays may take slightly longer for bank transfer specifically.
What documents do I need for KYC verification?
bt99 requires one of the following government-issued documents:
- National ID Card (NID)
- Passport
- Driving Licence
Upload a clear photo or scan showing all four corners. KYC review takes up to 12 hours. You only need to do this once, before your first withdrawal.
KYC tip: Submit your documents immediately after registering so your first withdrawal goes through without delay. Waiting until you are ready to withdraw adds 12 hours to your wait time.
Bonus Terms
How does the bt99 welcome bonus work?
New players receive a 225% bonus on their first deposit, up to a maximum of ৳5,000. So if you deposit ৳2,000, bt99 adds ৳4,500 in bonus funds, giving you ৳6,500 to play with. The bonus is credited automatically once your deposit clears.
What is the wagering requirement for the welcome bonus?
The wagering requirement is 17× the bonus amount. For example, a ৳4,500 bonus requires ৳76,500 in qualifying bets before you can withdraw. Bonus funds expire after 7 days if the wagering requirement is not met. The requirement must be completed using eligible games — check the game lobby for excluded titles.
Is there a reload bonus or cashback on bt99?
Yes. bt99 offers a 21% reload bonus on subsequent deposits and a 0.9% daily cashback at the Starter tier. Cashback percentages increase as you move up VIP levels — Sapphire members earn 2.1% daily cashback. Cashback is calculated on net losses and credited the following day.
Games & Betting
What types of games are available on bt99?
bt99 hosts over 1,200 games across slots, live casino, lottery, and sports betting. Game providers include Spribe, Ezugi, Red Tiger, JDB, Habanero, Sexy Gaming, and PG Soft. The live casino section features real dealers for Baccarat, Roulette, and other table games streamed in real time.
Can I bet on cricket and football on bt99?
Yes. bt99 covers BPL, IPL, T20 internationals, ODI series, and domestic Bangladesh cricket matches. Football leagues including the EPL, La Liga, and local tournaments are also available. Live in-play betting is supported for most cricket and football matches. For a full betting guide, visit the Cricket Betting Guide.
bt99 App
How do I install the bt99 Android app?
The bt99 app is an APK file — it is not on the Google Play Store. To install it:
- Go to /bt99-app/ on your phone's browser.
- Tap "Download APK" and wait for the file to download.
- Open Settings → Security → enable "Install from Unknown Sources".
- Open the downloaded file and tap Install.
The app requires Android 8.0 or higher. The current version is 2.4.13 (58 MB, free to download).
Is there an iOS version of the bt99 app?
Not at this time. iPhone and iPad users can access bt99 through the mobile browser at bt99.blog. The site is fully responsive and works well in Safari and Chrome on iOS. All features — deposits, betting, live casino, and withdrawals — are available via the browser.
Support & Security
How do I contact bt99 customer support?
bt99 provides 24/7 live chat support. The live chat button is accessible from any page when you are logged in. For account-related issues, have your registered mobile number and a recent transaction reference ready before starting the chat — this speeds up verification and resolution.
Is my money safe on bt99?
bt99 uses SSL encryption for all data transmitted between your device and the platform. Player funds are held separately from operational funds. Two-factor authentication (2FA) is available via SMS OTP for all login and withdrawal requests. If you notice any unusual activity on your account, contact live chat immediately and change your password.