bt99: Terms & Conditions

These Terms & Conditions govern every interaction you have with bt99. By registering an account or placing any bet, you confirm that you have read and agreed to everything below. Please take a moment to read through — it is shorter than you think.

Who Can Open an Account

bt99 is open to players who are 18 years of age or older. You must be located in a jurisdiction where online gaming is not prohibited for you personally. Players under 18 may not open an account under any circumstances, and bt99 will permanently close any account found to belong to a minor.

You are responsible for checking whether online gaming is legal where you live. bt99 does not provide legal advice. If you are unsure, consult a qualified professional before registering.

Each person may hold only one account. Duplicate accounts will be closed, and balances associated with duplicate accounts may be forfeited.

Account Rules

When you register, you must provide accurate and current information — your real name, date of birth, and a working phone number or email address. Providing false details is grounds for immediate closure.

Keep your credentials safe

Your username and password are yours alone. bt99 will never ask for your password by chat or message. If you believe your account has been accessed by someone else, contact support immediately via Live Chat.

KYC verification

Before processing your first withdrawal, bt99 requires identity verification. You will need to submit one of the following:

• National ID Card (NID)
• Passport
• Driving Licence

Documents are reviewed within 12 hours. Submitting them early avoids delays when you want to cash out.

Deposits & Payment Methods

bt99 accepts deposits via bKash, Nagad, Rocket, Upay, and Bank Transfer. All deposits are credited to your account within approximately 6 minutes of confirmation from the payment provider.

The minimum deposit at bt99 is ৳450. Deposits must come from a payment account registered in your own name. bt99 reserves the right to return deposits made from third-party accounts.

Withdrawals & Processing Times

The minimum withdrawal amount is ৳1,300. The maximum you can withdraw in a single day is ৳2,00,000. Withdrawals are processed within 24 minutes once your account is verified and your request passes our standard checks.

Your first withdrawal may take up to 1 hour while our team completes the initial KYC review. After that, subsequent withdrawals are faster.

Bonus Terms & Wagering

bt99 offers a 225% welcome bonus on your first deposit, up to ৳5,000. To release bonus funds as withdrawable cash, you must meet a wagering requirement of 17x the bonus amount.

The reload bonus stands at 21% on subsequent deposits. Daily cashback of 0.9% is credited automatically every 24 hours on eligible net losses. If you refer a friend who successfully registers and deposits, you receive ৳225 as a referral reward once they meet the minimum deposit requirement.

Bonuses can only be used once per household, device, or IP address. Attempting to claim the same bonus through multiple accounts results in cancellation of all bonus funds involved.

Fair Play & Gameplay Rules

All games on bt99 use certified Random Number Generators (RNG). The return-to-player (RTP) figures shown in the game lobby are set by the game providers — Spribe, Ezugi, Red Tiger, JDB, Habanero, Sexy Gaming, and PG Soft — and are independently verified.

Live casino tables follow standard international card-game rules. If a technical fault interrupts a live game hand mid-round, the round is voided and stakes are returned. Completed rounds that settled before a fault stand as final.

Conduct We Do Not Allow

The following actions will result in account suspension, forfeiture of balance, and a permanent ban:

• Using bots, scripts, or automated tools to place bets
• Colluding with other players to fix game outcomes
• Exploiting software bugs or errors for financial gain
• Using someone else's payment account to deposit or withdraw
• Opening more than one bt99 account
• Threatening or harassing support staff or other players
• Any form of fraud, money laundering, or chargebacks

bt99 monitors accounts for unusual activity. If we have reason to suspect any of the above, we will freeze the account pending investigation. We will not reveal our detection methods to protect the integrity of the platform.

Account Suspension or Closure

You may close your bt99 account at any time by contacting our 24/7 Live Chat. Any remaining verified balance after bonus deductions will be returned to you via your registered payment method within 24 minutes, subject to standard withdrawal limits.

bt99 may suspend or permanently close accounts that breach these terms, fail KYC checks, or show signs of problem gambling (at the player's own request through our Responsible Gaming tools).

Limitation of Liability

bt99 is not liable for losses arising from service interruptions caused by network issues on the player's end, payment provider outages, or force majeure events. We do not guarantee uninterrupted access to the platform at all times.

In all cases, bt99's total liability to any single player in any calendar month is capped at the net deposits made by that player during that month. This does not affect your statutory rights.

Updates to These Terms

bt99 may update these Terms & Conditions at any time. When we make material changes, we will display a notice on the homepage and update the "Last updated" date at the top of this page. Continuing to use bt99 after a change is published means you accept the revised terms.

If you disagree with an update, close your account before the effective date of the change and withdraw your balance.

How to Reach Support

Have a question about these terms or your account? Our support team is available 24 hours a day, 7 days a week through Live Chat on the bt99 website. Live Chat is the fastest way to get a response — most queries are resolved within a few minutes.

For account disputes or formal complaints, raise your issue through Live Chat and ask it to be escalated. We aim to resolve all formal complaints within 5 business days.